Why BBI Surveys Was Started
“How WAS Your Meal?”
“How’s everything, “How was your meal” or “How are you doing?”: it’s usually one of these questions we all hear, usually just as we take our first bite.
It’s usually well-meaning, but it’s rarely the right moment to give honest feedback. You just want to enjoy your meal, you don’t want the anxiety of a potential confrontation.
And even when we do speak up, we’re not always sure it makes a difference and/or are not sure how it’s going to be received.
After the meal, we often move on. We don’t often feel strongly enough to share our thoughts publicly online.
That’s where BBI Surveys began: to find a better way to listen.
Learn About Black Box Intelligence
This Site is for Guests and Consumers Completing BBI Surveys (Formerly Yumpingo).
For Restaurant Brands, Suppliers and Investors Wanting More Info on BBI, Visit the Black Box Intelligence Website.
Help Restaurants Get Better
Coach Your Favorite Restaurant Brands
Most feedback restaurants receive comes from the extremes: 5-star fans or 1-star critics. But most of us? We’re somewhere in the middle.
Maybe your dish needed a touch more seasoning. Maybe it could’ve been hotter. These aren’t complaints, they’re opportunities.
Restaurants want to hear this and with BBI Surveys, your voice goes straight to the people who can make real changes.
This isn’t just feedback, it’s coaching and it’s how great experiences are made.
Learn More
Black Box Intelligence
Black Box Intelligence is the team behind BBI Surveys. If you are restaurant brand, supplier to or investor in the industry, or simply want to know more, visit our website.
