Why Leave a Survey Response

Your Voice Matters: How Feedback Fuels Better Dining

Every meal out is more than just food, it’s an experience. Whether it’s a quick bite or a special night out, restaurants want to get it right.

That’s why your feedback isn’t just welcomed, it’s essential.

Learn About Black Box Intelligence

This Site is for Guests and Consumers Completing BBI Surveys (Formerly Yumpingo).

For Restaurant Brands, Suppliers and Investors Wanting More Info on BBI, Visit the Black Box Intelligence Website.

Why Restaurants Need Your Survey Feedback

They’re not just looking for praise, they’re looking to improve. Here’s how your input makes a real difference:

Refining the Experience

Noticed something off with your meal? Or maybe your server made your day? Your feedback helps restaurants understand what’s working and what needs work.

Celebrating Great Service

When you highlight a standout team member, it doesn’t go unnoticed. Positive feedback often leads to recognition, rewards, and motivation for staff.

Staying Ahead of the Curve

Tastes change. Expectations evolve. Your insights help restaurants stay relevant and responsive in a fast-moving industry.

Making Smarter Decisions

Your comments, combined with operational data, help restaurants make informed choices from staffing to menu updates to service improvements.

Help Your Favorite Restaurants Get Better

What Kind of Survey Feedback Helps Most?

You don’t need to spend a load of time on crafting the perfect essay. Just a few honest thoughts can go a long way. Here’s what restaurants are listening for:

  • Food – Was it fresh, flavorful, and served at the right temperature?

  • Service – Was the team friendly, helpful, and attentive?

  • Cleanliness – Were the dining areas and restrooms clean and well-kept?

  • Atmosphere – Did the space feel welcoming and comfortable?

  • Value – Did the experience feel worth what you paid?

  • Satisfaction – Would you return or recommend it to others?

How Restaurants Collect Your Feedback

There are more ways than ever to share your thoughts via one of our surveys:

  • Surveys – Sent via email, text, or printed on your receipt.

  • Review Platforms – Like Google, Yelp, or TripAdvisor.

  • In-Store Tools – QR codes, tablets, or comment cards.

  • Social Media – Posts, comments, and messages are often monitored closely.

So Why Complete That Survey?

You’re Helping Shape the Future of Dining

Every time you share your experience, you’re helping restaurants grow, improve, and serve you better. Your voice doesn’t just matter, it drives change.

So next time you’re asked for feedback, know this: you’re not just filling out a form. You’re helping create better meals, better service, and better moments for everyone.

Restaurant Surveys For You

Learn More About Team Behind BBI Surveys and What Happens to Your Feedback

History
How and why BBI Surveys started.
About BBI
BBI (Black Box Intelligence)has worked with restaurants for 30+ years.
What Happens Next
What happens to BBI Survey responses.
Online Reviews
We also help restaurants manage online reviews. Learn what happens to those.

Learn More

Black Box Intelligence

Black Box Intelligence is the team behind BBI Surveys. If you are restaurant brand, supplier to or investor in the industry, or simply want to know more, visit our website.