Learn About Black Box Intelligence

This Site is for Guests and Consumers Completing BBI Surveys (Formerly Yumpingo).

For Restaurant Brands, Suppliers and Investors Wanting More Info on BBI, Visit the Black Box Intelligence Website.

BBI Surveys

Share Your Voice, Shape the Experience With Black Box Intelligence

At Black Box Intelligence, we’re all about making dining better for everyone. That’s why we’ve created a fast, simple way for you to share your thoughts in just 1-minute.

Why Your Feedback Counts

Your input isn’t just appreciated – it’s powerful. When you take a moment to complete a BBI survey, you’re helping restaurants grow, improve, and serve you better. Here’s how:

Instant Impact

Whether you’re eating in, picking up, or ordering online, your comments go straight to the people who can act on them right away.

Make Good Even Better

Your feedback helps fine-tune recipes, enhance service, and elevate the overall dining experience for everyone.

Quick & Effortless

Our surveys are short and to the point. Just a few taps and you’re done.

Stay in the Know

Want updates on new menu items, exclusive deals, or loyalty perks? You can opt-in to stay connected while you share your thoughts.

Focus on What Matters Most: Your Individual Experience

Great meals start with great ingredients and thoughtful preparation. That’s why our surveys focus on what you ordered, because your taste matters.

BBI Surveys

How to Feedback

1
Scan, Click, or Tap

The surveys connect to other services, and you might find a feedback request on your receipt, in your inbox, via a QR code at the table or within a restaurant app.

2
Answer a Few Very Targeted Questions

Tell us what you ordered and how it went. BBI Surveys cuts out all the fluff and gets straight to the point.

3
Your Voice Drives Change

Next time you enjoy a meal out, take a moment to share your experience. It only takes a minute, but it makes a lasting difference.

BBI Surveys Amplifies Your Experience

Your Sharing Drives Change – It All Starts with You.

Next time you dine out, take a moment to share your thoughts. It’s your chance to make great restaurants even better, one bite, one review, and one minute at a time

Restaurant Surveys For You

Learn More About Team Behind BBI Surveys and What Happens to Your Feedback

History
How and why BBI Surveys started.
About BBI
BBI (Black Box Intelligence)has worked with restaurants for 30+ years.
Why Feedback Matters
Why responses to BBI Surveys matter to the restaurants you visit.
What Happens Next
What happens to BBI Survey responses.
Online Reviews
We also help restaurants manage online reviews. Learn what happens to those.

Learn More

Black Box Intelligence

Black Box Intelligence is the team behind BBI Surveys. If you are restaurant brand, supplier to or investor in the industry, or simply want to know more, visit our website.